On the 7th of September 2023, Miller Insurance emerged as the triumphant recipient of the Broker of the Year award at the recent Insurance Insider Honours.

The accolade signifies a remarkable year for Miller, characterised by expansive growth, adaptation to change, enhanced client services and impressive financial performance in 2022. This recognition also underscores Miller’s commitment to excellence and innovation in the insurance industry.

The Broker of the Year award, presented by the Insurance Insider, is highly sought after in the insurance sector. To secure this achievement, companies must demonstrate sustained business expansion, successful implementation of transformative measure, and notable improvements in client service and retention. Miller’s alignment with these criteria showcases its unwavering commitment to excellence and progress.

One of the key factors contributing to Miller’s victory was its strong financial performance in 2022. This success signifies Miller’s strong position in the market and the effectiveness of its strategies are a further testament to the company’s commitment to staying one step ahead and meeting the needs of its clients.

One of the most distinctive aspects of Miller’s victory was the recognition of its corporate culture. The company’s ‘One Miller’ approach, which emphasises unity and collaboration among colleagues, resonated with both the Insurance Insider Honour judges and Miller’s clients. This acknowledgment highlights the significance of a positive and inclusive work environment in achieving great business outcomes.

Accepting the award on behalf of Miller, CEO James Hands expressed his gratitude and recognition for the collective effort of the entire Miller team. He said, “This award is for all colleagues across Miller and their continued dedication to delivering specialist expertise and the highest quality of service to our clients. It is fantastic to receive this recognition and I would also like to extend my congratulations to all other award nominees”.

Miller Insurance’s victory is a testament to their commitment to innovation, client service, and a positive corporate culture, thus setting a high standard for the insurance industry as a whole.

To view the full Insurance Insider write-up, please click here.


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