Claims are an important part of our service to you.
Statistics show that it is likely that a law firm will need to contact the insurer about an actual or potential claim during the policy period even if the firm thinks that any claim cannot be justified.
The promise of efficient claims handling is one of the drivers for buying a policy from a particular insurer, and an understanding at the outset as to how the process would work is essential. We would discuss with you the likely information requirements of the insurers for notifications, as well as the policy provisions for claims handling and co-operation and how in principle you would like any claim to be handled - preservation of client relationships and speed of response from the insurers and back to the client being the priorities.
10 top tips for notifying a claim
In the event of a difference with the insurer about policy coverage, we would proactively press your case with the insurers, and use our market reputation to try to procure an effective solution.
Your firm's record as to claims which have been paid or are expected to be paid in the future would affect the renewal premium. Our involvement in the claims process means we can put forward your best case to minimise any proposed increase by emphasising the steps taken to prevent any repetition of a particular type of claim.