Risk management guide: client data management and the retention and destruction of documents

Documents and personal data are solicitors' stock-in-trade.

As the regulatory environment in which you operate becomes more onerous and more complex, it is important that you understand what your obligations regarding client and other third-party data are, in practical terms. 

You also have to balance obligations to your client, the Information Commissioner’s Office, and the Solicitor’s Regulation Authority, with your need to meet your other professional and regulatory obligations, and to protect yourself and your firm in the event of a claim. 

That's why our experts have written this comprehensive guidance note: a straightforward roadmap for managing, retaining and securely destroying data in a way that protects your clients and your firm.

Designed for risk managers, compliance teams and anyone responsible for safeguarding client information, this guide helps you reduce exposure, strengthen governance and build a more resilient data‑management framework.