The Opportunity 

In this role, you will join a fast-growing team contributing to this exciting phase of Miller’s growth trajectory.
A large part of this role will involve sitting alongside Miller’s business units, helping to drive organic growth and empowering Miller’s brokers to win and retain business. By supporting Business Development across key territories, you will work on a range of strategic projects, co-ordinating and collaborating with a broad cross section of the business. Everything you do will be geared towards real life positive outcomes for our Clients.

This is a great time to join the team, as you will have the opportunity to gain a huge amount of exposure and grow as the team grows. This team is currently early in it’s development and therefore the ability to mould yourself to the role as it grows will be key. In terms of person we are looking for someone who is organised and able to hit the ground running.   

We have just won the 2023 winner of ‘Broker of the Year award’ ; and should you choose to join, you will be joining an award winning company focused on growth, new opportunities and servicing our Clients to the highest standard. At nearly 1000 employees globally, we have an independent feel, but encourage everyone to work as one team, ensuring that we have the recipe for overarching success.

Role Responsibilities

• Air Traffic control – help field incoming client enquiries and find the right team at Miller.
• Accuate production and follow up of meeting notes and actions.
• Marketing/Territorial Playbooks – maintain/update as and when new contacts are required to be added or removed.
• Maintain travel planners by checking in with teams on a monthly basis and picking up travel plans from the weekly calls.
• Product initiatives tracker – maintain a repository of all new product initiatives with high level details – update quarterly.
• Ensures Trip Notes are stored on MINT and are accessible to territorial groups.
• Promotes effective use of internal email distribution groups and Teams sites by posting relevant content and information on a regular basis.
• Client office and regional contact mapping using Microsoft Excel.
• Actively finds examples of success stories and shares them on a monthly basis.
• Cordinate input from all Teams and research from websites/news articles leading an annual London competitor analysis.
• Assists with the creation of presentations, tenders and other collateral for both new and existing clients – strong MS powerpoint skills required.
• Promote Miller brand and values to enhance Miller’s reputation in the market
• The role will need to be flexible, will evolve as the buisness grows, and additional projects show up i.e cross selling, plug and play etc.
• Adhere to and meet fully the expectations of Miller, as set out in its policies and procedures, training material, and embedded in its systems and controls. Our policies and procedures are written to encapsulate the compliance, legal and financial crime related legislation and regulations which apply to Miller.
• Comply with any external rules and requirements imposed on individuals performing their role at Miller, such as Lloyd’s byelaws and FCA rules.
• Promote Miller brand and values to enhance Miller’s reputation in the market

Qualifications

• GCSE English and Maths at grade C or above (or equivalent)

Knowledge

• Able to pay close attention to detail
• Initiative, drive and enthusiasm to succeed
• Willingness to go the extra mile
• Results and service driven
• A team player
• Excellent knowledge of common IT systems, including Microsoft Outlook, Word and Excel - and able to grasp new systems quickly
• Flexible and adaptable
• Organised and clear thinking
• Hard working and committed
• Skilled at influencing and negotiating

Experience 

• Previous office work experience in any industry
• Experience in demonstrating excellent attention to detail
• Experience in a client or customer facing role, and of delivering excellent service with strong written and verbal communication

Benefits

On top of a competitive salary we offer a fantastic benefits package including:
• 10% pension contribution from Miller. In addition, Miller will match any employee contributions up to 5%.
• Private Medical Insurance
• Medicare cash plan
• Minimum of 25 days annual leave (with flexibility to buy more)
• Life Assurance
• Income Protection
• Critical Illness cover
• Enhanced Maternity, Paternity Adoption and Shared Parental Leave

** Miller is committed to providing equal opportunities to all applicants and to creating an inclusive working environment for all.