Who we are
Our leadership

Miller's Board and Group Executive Committee

Miller’s Board is ultimately responsible for the activities and governance of the partnership. Its Group Executive Committee develops and implements our strategy, and manages and oversees the running of the business under the leadership of CEO James Hands.

OUR GROUP EXECUTIVE COMMITTEE

James Hands

James Hands

Chief Executive Officer

James became Chief Executive Officer in January 2023 and chairs Miller's Group Executive Committee. James joined Miller in 2015, leading our strategic development in the sports and leisure space, before becoming Head of Sports and Entertainment and Joint-Head of the Special Risks business unit in 2019. Between July 2022 - December 2022, James stepped into the role of Managing Director of Miller’s Marine & Energy and Special Risks business units.

Natacha Craven

Natacha Craven

Chief Human Resources Officer
Natacha joined Miller in May 2022 as Chief Human Resources Officer. In her role, Natacha is responsible for Miller’s market leading people strategy, driving a great employee experience and helping to build an inclusive culture. Natacha sits on our Group Executive Committee and also works with the wider London market to drive industry-wide HR initiatives forward. 
Dana Cuffe

Dana Cuffe

Chief operations officer

Dana is Miller’s Group Chief Operating Officer and a member of Miller’s Group Executive Committee.  He is responsible for leading technology, operations and central services and overseeing the continuous transformational change that will ensure Miller’s capabilities, across the firm, are integrated, innovative and capable of shaping and delivering “the better future” for our clients and our people.

Tim Norman

Tim Norman

MD, Miller UK

Tim is Managing Director of Miller's UK Division. Before this, he led Miller’s Delegated Authorities and Professional Risks business unit which provides risk and capacity solutions to a wide variety of clients on a global basis.

Michael Papworth

Michael Papworth

MD, Miller International and Chairman of P&C
Michael is Managing Director of Miller's International Division, leading Miller's strategic growth initiatives in the international space. Before this, he was Head of Miller’s Property and Casualty business unit and also Head of Asia, handling large industrial wholesale accounts as well as global cedant facultative business.
Neil Perry

Neil Perry

Chief Financial Officer
Neil is Miller’s Group Chief Financial Officer. Neil joined Miller in June 2022, bringing significant experience in the insurance industry from a range of leading insurers and brokers. Most recently, Neil held the position of Strategy and Development Director at a large wholesale speciality (re)insurance service provider.
Ben Speers

Ben Speers

Chief Corporate and Legal Affairs Officer
Ben is Miller’s Chief Corporate and Legal Affairs Officer, guiding some of Miller’s major corporate and non-organic growth initiatives, as well as our legal and control framework.

Our partnership BOARD

James Hands

James Hands

Chief Executive Officer

James became Chief Executive Officer in January 2023 and chairs Miller's Group Executive Committee. James joined Miller in 2015, leading our strategic development in the sports and leisure space, before becoming Head of Sports and Entertainment and Joint-Head of the Special Risks business unit in 2019. Between July 2022 - December 2022, James stepped into the role of Managing Director of Miller’s Marine & Energy and Special Risks business units.

Greg Collins

Greg Collins

Non-Executive Chairman
Greg became Non-Executive Chairman in 2023, having previously held the position of Chief Executive Officer from 2017 - 2022. Greg joined Miller in 2004 to lead its professional risks business.  He was appointed to the Miller Board in 2007, became COO in 2011 and subsequently Deputy Chief Executive in 2016.
Peter Catterall

Peter Catterall

Non-Executive

Peter joined the Board as a Non-Executive in March 2021 and was subsequently appointed as Chair of Miller's parent company, Ben Nevis Cleanco, in March 2024.


Chris Reid

Chris Reid

Non-Executive
Chris joined the Board as a Non-Executive in March 2021. Chris is a Managing Director and Head of GIC’s European Direct Investment Group with principle oversight for investments in the financial services and technology sectors. 
 
Raphael Tocquet

Raphael Tocquet

Non-Executive
Raphael joined the Board of Miller as a Non-Executive Director in March 2024. He is a Vice-President in the European Direct Investments Group at GIC where he oversees investments in the Financial Services and Healthcare sectors. Raphael joined GIC in 2015 having previously worked at J.P. Morgan in their investment banking division.
 
Karen Green

Karen Green

Independent Non-Executive
Karen was appointed to the Board in May 2021. She is also a Non-Executive Director of a number of financial services companies and Council Member of Lloyd’s of London.