What we do
Construction

Construction

We provide specialist risk advice and insurance solutions to all parts of the construction industry. 

Representing owners, contractors, developers, consultants and suppliers, we deliver intelligent and tailored solutions that match their specific risks. Our industry expertise, client-first ethos and collaborative structure sets us apart from our peer group. Miller is also a proud professional member of Build UK.

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Areas of expertise

Specialist lines

What our clients say...

  • We had no idea just how much construction expertise Jason and his team (Miller) would bring to the table. They have integrated themselves flawlessly into our project team and add so much value and know-how to our negotiations.

    They go way beyond providing just insurance solutions and the quality of service and attention to detail is unrivalled. We would most certainly recommend Miller.

    University campus redevelopment 

  • Miller's Construction team assisted us in finding suitable cover for a timber frame school project for one of our clients. Due to the project being government-led, the client had specific terms and endorsements that needed to meet the developer's requests, which Miller were able to place through a syndication in Lloyd’s.
     
    Miller have been there with us from start to finish, even attending site visits to ensure subjectivities were being applied correctly. Their expertise and commitment make them an excellent choice to assist with any non-standard construction risk placement. 

    Timber frame new school build

  • Jason and his team were instrumental in implementing a bespoke insurance solution for one of our hospital projects.

    We were impressed with how quickly they understood the complexities of the project and their knowledge of how to resolve the issues we were experiencing.

    UK hospital expansion project

  • Last year, we undertook a major broker review with the aim of finding a broker that was willing and able to deliver a bespoke service for all our insurance needs. That September, we appointed Miller and their construction team. 
     
    The first-class prompt and reliable service we have received from Miller has been outstanding in comparison to other major brokers we have previously engaged with. They have delivered on everything they committed to and more. For example, strengthening our long-term relationship with our key insurers, which resulted in favourable premium rates at renewal. Their response time to queries is always timely and efficient.

    Particularly noteworthy is the team’s willingness to work with and support our in house risk management team, providing advice and support as needed. They are clearly very knowledgeable and experienced in construction, showing excellent attention to the details of our contracts and policies to customise the right contractual commitments and insurance solutions. 

    Major UK civil engineering contractor

Senior contacts

Pauline Goreham

Pauline Goreham

Head of Global Construction
Pauline has worked in the insurance industry for 30+ years, of which over 20 have been dedicated to the UK construction, infrastructure and renewables sectors. She specialises in providing expert advice to funds, equity investors, financiers, developers, contractors, professional advisers and asset managers on project lifecycle risk, contracts and transaction insurance for projects worldwide.  

Hayley Malin

Head of Infrastructure
Hayley heads up the Infrastructure team within our Construction Practice, as well as deploying her renewable energy expertise across Miller’s infrastructure and Renewable Energy & Environmental Technology client base.
Steve Cox

Steve Cox

Head of UK & International Construction

With over 40 years’ experience in the construction insurance market, Steve has worked on some of the most prestigious projects placed into the London market and handled some very significant claims over the years. He has extensive experience of both contractor and developer programmes, and advises clients and their advisers on complex contractual arrangements and delivery of insurance solutions.

Sally Hinchey

Sally Hinchey

Head of Surety

Sally heads up Miller’s Surety team and is responsible for leading and developing innovative solutions for our Construction clients, as well as other lines of business. With 16 years’ industry experience, she loves nothing more than finding solutions for the ‘not so straight forward’ enquiries and pushing the boundaries of Surety to demonstrate to clients the value it can bring. 

Rhys Newland

Rhys Newland

Head of Renewable Energy & Environmental Technology

Rhys began his career as an environmental consultant for six years, before joining a London broker in 1998. He specialises in renewable energy, environmental infrastructure and project financed projects, where he and his team assist clients to identify and manage new risks as they change their business to be more sustainable and robust for the future. Rhys graduated in Environmental Science and is a Chartered Environmentalist.

Jason Baston

Jason Baston

Head of Construction Client Development

Jason has over a decade of experience in construction insurance, specialising in solutions for UK and Irish insureds. Prior to that, he has worked both in the UK and overseas on behalf of Lloyd’s syndicates, insurers and international brokers in property and casualty lines. 

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