Regulatory status
Miller Insurance Services LLP
Miller Insurance Services LLP is a limited liability partnership registered in England and Wales; Registered Number: OC301468; Registered Office: 70 Mark Lane, London, EC3R 7NQ.
Miller Insurance Services LLP is authorised and regulated by the Financial Conduct Authority (FCA) to conduct general insurance activities. Firm Reference Number (FRN) 575243. Its regulatory status and permissions can be verified by checking the Financial Services Register on the FCA’s website.
Miller Insurance Services (Singapore) Pte Ltd
Miller Insurance Services (Singapore) Pte Ltd is registered with and licensed by the Monetary Authority of Singapore to conduct direct insurance and general reinsurance business. Company Registration No. 200720342R.
Miller Europe SRL
Miller Europe SRL est une société à responsabilité limitée de droit belge (a limited liability company incorporated in Belgium); IT Tower, 480 Avenue Louise, 1050 Bruxelles, Belgique, BCE / Inscription FSMA 0708.954.984 (RPM Bruxelles); IBAN: BE46949007962036. Succursale de Paris, 17 rue du Midi, 92200 Neuilly-sur Seine, France, RCS Paris 849 440 458.
Miller Europe SRL London branch is registered in England and Wales; Registered Number: BR021148; Registered Office: 70 Mark Lane, London, EC3R 7NQ. Authorised and regulated by the Financial Conduct Authority. Firm Reference Number (FRN) 973247. Its regulatory status and permissions can be verified by checking the Financial Services Register on the FCA’s website.
Miller Re Limited
Miller Re Limited is a private limited company registered in England and Wales; Registered Number: 02258855. Registered Office: 70 Mark Lane, London, EC3R 7NQ. VAT No GB 380 7220 10. Authorised and regulated by the Financial Conduct Authority.
Miller Sports & Entertainment
S.A.S. de courtage d'assurances. Siège social: 17 rue du Midi, Neuilly-sur Seine, 92200, Paris, France. Email: millersports@miller-insurance.com. Capital de 200 000 €. RCS NANTERRE 504.879.685. TVA intra-communautaire FR 72 504879685. Code APE 622Z Immatriculation ORIAS n° 08.043.648 (consultable sur www.orias.fr). Relevant du contrôle de l'ACP (Autorité de Contrôle Prudentiel).
Complaints handling
At Miller, we are committed to providing a high quality and professional service and to act with honesty, integrity and transparency. However, we understand that there may be times when you may feel we do not meet your expectations. Should this arise, we would like to know as soon as possible so that any issues can be resolved quickly. A summary of our Complaints Handling Procedure is available below which includes details on how to submit a complaint and Financial Ombudsman Service referral rights. You may also choose to send an email to complaints@miller-insurance.com
Download Complaints Handling Procedure >
GDPR and data privacy
The General Data Protection Regulation (GDPR) came into force on 25 May 2018, introducing significant changes to the way we must look after personal data. As data controllers, we recognise the importance of looking after personal data consistent with our legal obligations and wider corporate values. We have undergone a programme of work to prepare for GDPR compliance, which has included updating our privacy notice and our standard terms of business agreement (TOBA).
Download Data Privacy Notice >
Anti-bribery & corruption, anti-money laundering and sanctions
Miller takes anti-bribery and corruption (ABC), anti-money laundering (AML) and sanctions extremely seriously and strives to comply with all applicable statutory requirements and sanctions regimes. For your information, we are pleased to provide summaries of these policies as an indicative guide to our commitment:
Click here to read a summary of our ABC policy.
Click here to read a summary of our AML policy.
Click here to read a summary of our sanctions policy.
Foreign Account Tax Compliance Act
The Foreign Account Tax Compliance Act (FATCA) requires US organisations to be satisfied with the FATCA status of non-US entities. Up until recently, Miller has prepared and shared its documentation (see below) however on 13 December 2018 U.S. Treasury issued regulations that exclude non-cash value property/casualty insurance premiums from regulations implementing the Foreign Account Tax Compliance Act (FATCA). Therefore, going forward, Miller will not be issuing or updating FATCA W-8IMY.
Miller’s FATCA W-8IMY documentation previously used can be found in the links below:
Miller Insurance Services (Singapore) Pte Ltd
If you have any questions please contact your Account Handler.
Brexit
The UK left the EU on 31 January 2020, following clearance for the withdrawal deal from the House of Lords and formal ratification by both the UK and European Parliament. In this briefing we provide some information about how Miller and the wider insurance community is responding to the challenges presented by Brexit.
If you have any questions or concerns, please contact brexit@miller-insurance.com
Conflicts of Interest
Miller is committed to mitigating or managing conflicts of interests and, in doing so, ensuring that it acts with integrity and in its clients’ best interests. A conflict of interests is where one party’s duty or obligation to another party will be improperly influenced by another conflicting individual interest, that may interfere with the appropriate delivery of that duty or obligation.
Our Conflicts of Interests Policy provides further details of our commitment, as well as information on the controls we apply to specific conflicts of interests. The policy applies to all Miller Group entities, including Miller Insurance Services LLP, Miller Europe SRL, Miller Singapore PTE, Miller Re Limited and Miller Bermuda Limited.
Download Conflicts of Interests Policy >
Tax Strategy
One of our core values at Miller is to do the right thing, whether this is acting with integrity, making principled decisions, or giving clients clear, honest and unbiased advice. Therefore, we have aligned our UK tax strategy to support this value, our governance framework, our tax risk management, our approach to tax planning, our tax risk appetite, and our relationship with HM Revenue & Customs (HMRC).
Miller's UK tax strategy sets out Miller’s approach and strategy for handling its tax affairs and managing the tax risks of its UK Group for the year ending 31 December 2023. This UK tax strategy is intended to comply with paragraphs 19 and 25 of schedule 19 of the Finance Act 2016. It applies to all UK entities and all UK taxes.