We work with retail brokers across North America to deliver specialist insurance products, programs and services. We develop long-term relationships with our clients, providing them with a tailored and personal service and aim to become an extension of their team. This enables us to understand their business, the challenges, and strengthens our ability to deliver the deals and service required.

Our difference

We are committed to remaining independent, which means we focus on our clients. We are not beholden to shareholders and do not need to chase short-term profitability at the cost of our service standards. Our broad range of specialist areas gives us the ability to assemble multi-skilled teams rapidly. This combined with our significant premium throughput to the markets and reputation for professionalism, sets us apart from our competitors.

How we work

We do not have any offices based in the United States and Canada; instead we prefer to work with retail brokers via our dedicated North American teams within a number of our specialist areas. These teams have in-depth knowledge, commercial awareness and the relevant experience to allow them to deliver exceptional insurance services to retail brokers. We have invested in developing specialist North American resources with a highly co-ordinated approach to enable us to provide an efficient and effective service. As a result we have an impressive and fast-growing portfolio of named accounts.

Our specialist focus, contacts and technical skills combined with our ability to access all the major international insurance markets including Bermuda and Lloyds, make us the ideal partner to represent your business and help you manage your reputation.

Our teams regularly travel to North America to support our clients business development. We also run training programs and workshops to help educate our retail partners and their clients on our specialist products and markets.

For further details on our products tailored for North American retail brokers please click on the product overviews listed in the left-hand column.

The additional services we offer include:

• Online services
• Workshops
• London training
• Job swap
• Underwriter visits
• Bulletins on product and market developments