Career opportunities at Miller

Join our talented team

View all current vacancies

Operations Programme Manager

Reference: IA2B

Level: Experienced

Business area: Management Services

Location: London


An opportunity has arisen in the Business Change team for an Operations Programme Manager.

This position will be responsible for ensuring that operational programmes are properly managed, planned, operate in a controlled manner and are delivered on time and to budget.

The role will involve:

  • Defining and owning the project planning and control process for designated programmes within Group Operations
  • Overseeing the production of project plans, assisting where required in defining the timing and resourcing of specific activities, for designated projects in Group Operations.
  • On an agreed frequency, reviewing and reporting on project progress against the project plan, highlighting any departures from the plan. Where necessary, assisting in or re-planning projects to take account of changed circumstances.
  • Managing project management staff as assigned, ensuring the professional and personal development of assigned staff in accordance with company and departmental practice, procedures and requirements.
  • Managing individual projects as assigned.
  • Participating in the overall management of Business Change, evolving policy and direction relating to company strategy, operations and resources employed.
The candidate

The candidate will have:

  • PRINCE2 Practitioner or equivalent qualification/certification.
  • Preferably a qualification from a recognised body such as APM or ISEB.
  • An in-depth understanding of insurance and insurance operations in the London Insurance Market.
  • A detailed knowledge of business change, operational and development processes
  • Significant proven Programme Management experience in the insurance industry.
  • Exposure to wider business change aspects of operational and process change projects.
  • Ideally an operational/technology background with a detailed appreciation of the project lifecycle.
Apply now