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Compliance Monitoring Assistant

Reference: IA5

Level: Experienced

Business area: Compliance

Location: London


An opportunity has arisen for a Compliance Monitoring Assistant to join Miller’s Compliance team.  


The Compliance team of 11 individuals covers monitoring activities, advice to business units, board assurance, sanctions screening and counter-party due diligence.


The Compliance Monitoring Assistant will be a key member of this team and will report to and work closely with the Compliance Monitoring Officer, and will be responsible for undertaking regular compliance monitoring activities, support the Compliance Monitoring Officer in drafting Miller’s compliance monitoring programme, and to conduct compliance thematic or project work as required


The Compliance function sits alongside the Risk and Internal Audit functions to form the Internal Control Framework. Each function reports to its respective Committee, which meet every quarter. Compliance also works closely with the Legal function and interacts with all areas of the business.


The role of the Compliance Monitoring Assistant will involve:

  • Contributing to the delivery of Miller’s compliance monitoring plan, and responsibility for ensuring regular compliance monitoring reviews are conducted on time.
  • Supporting the Compliance Monitoring Officer in undertaking and coordinating compliance monitoring activities across Miller, its subsidiaries and Appointed Representatives.
  • Assessing the quality of first line of defence file reviews by undertaking sample second line of defence file reviews.
  • Developing and reviewing management information feeds and dashboards to assess trends in regulatory performance and regulatory risk profiles across Miller.
  • Conducting in-depth investigations to identify key issues and root causes. 
  • Producing regular compliance monitoring reports and dashboards in a timely manner, which provide Senior Management and the Compliance Committee with an understanding of regulatory performance across Miller and the on-going ability of Miller to manage or mitigate existing and developing regulatory risks.
  • Recommending actions to Senior Management and the Compliance Committee to address issues identified by compliance monitoring, and track their completion. 
  • Liaising and working with business units to understand the regulatory risk profiles of their business and activities.
  • Keeping abreast of changes to applicable regulatory and legislative requirements, and work with other areas of Compliance to incorporate these into Miller’s compliance monitoring framework.
  • Contributing to wider compliance function projects, as necessary.
  • Considering and assisting in the identification of compliance monitoring process enhancements.
  • Adhering to and meeting fully the expectations of Miller, as set out in its policies and procedures, training material, and embedded in its systems and controls. Our policies and procedures are written to encapsulate the compliance, legal and financial crime related legislation and regulations which apply to Miller.
The candidate

You should ideally have proven experience working in a financial services compliance monitoring or internal audit role, preferably having held such a role in an insurance broking firm, enabling you to understand and identify the key risks that affect Miller. You will have an understanding of the insurance industry, the regulatory environment within which Miller operates and the regulatory requirements it must meet. You will be inquisitive in nature, and be able to develop and apply a range of monitoring and investigatory techniques to assess whether or not regulatory expectations are being met. You will have good attention to detail and be precise in your work. You will also have strong report writing skills and have experience in producing reports using Microsoft Word and Excel.


You will be able to work well within a team but also be self-driven, organised and self-motivated to deliver planned monitoring activities in a timely manner.

Data privacy notice

We collect personal information during the recruitment process from the following sources:


  • You, the candidate.
  • Any nominated Recruitment agencies from which we may collect the following categories of data on your behalf: CV, Contact information, Address, Passport/visa, Current salary, current employer, name of current employer.
  • Sterling Talent Solutions UK Limited background check provider, from which we collect the following categories of data: First name, Middle names, Surname, Former names, Date of birth, NI number/ Country-specific similar ID, Nationality, Place of birth, Address history, Telephone number, Email address, Employment history, Education history, Education certificates, Passport photo page or other relevant ID document / visa, Proof of current address.
  • Call Credit reference agency, from which we collect the following categories of data: Address confirmation, details relating to county court judgments, insolvencies and bankruptcies. This is a consumer check for employment purposes only that does not leave a footprint on your credit rating.
  • Disclosure and Barring Service in respect of criminal convictions.
  • Your named referees, from whom we collect the following categories of data: we contact references provided by the data subject (people being checked) under full consent from the data subject and in a legitimate business / on-boarding requirement of Miller.

We will collect additional Personal Data in the course of job-related activities throughout the period of you working for us.


Situations in which we will use your Personal Data

We need all the categories of information in the list above primarily to allow us to perform our contract with you and to enable us to comply with legal obligations. In some cases, we may use your Personal Data to pursue legitimate business interests of our own (in running a successful international design practice) or those of third parties, provided your interests and fundamental rights do not override those interests. The situations in which we will process your Personal Data are listed below.


For employment candidates, we will use the personal information we collect about you to:


  • Assess your skills, qualifications, and suitability for the work OR role.
  • Carry out background and reference checks, where applicable.
  • Communicate with you about the recruitment process.
  • Keep records related to our hiring processes.
  • Comply with legal or regulatory requirements.

It is in our legitimate interests to decide whether to appoint you to a role since it would be beneficial to our business to appoint someone to that role.  We also need to process your personal information to decide whether to enter into a contract of employment with you.  Having received your CV and covering letter, we will then process that information to decide whether you meet the basic requirements to be shortlisted for the role. If you do, we will decide whether your application is strong enough to invite you for an interview. If we decide to call you for an interview, we will use the information you provide to us at the interview to decide whether to offer you the role. If we decide to offer you the role, we will then take up references and carry out a criminal record before confirming your appointment.

Criminal records


A criminal check relating to unspent convictions (Basic DBS) will be conducted on our behalf, as part of the pre-hire process by a third party, Sterling Talent Solutions UK Limited. This is a compliance / HR requirement of Miller for relevant roles.


We will collect information about your unspent criminal convictions history if we would like to offer you the work (conditional on checks and any other conditions, such as references, being satisfactory). We are entitled to carry out a basic criminal record check for our legitimate business purposes of satisfying ourselves that there is nothing in your criminal convictions history (in line with UK rehabilitation rules) which makes you unsuitable for the role.


Once the hiring process is complete, the criminal certificate will be deleted, however a record of the result may be retained.

We will only use information relating to criminal convictions where the law allows us to do so.  In rare circumstances, we may use information record relating to unspent criminal conviction(s) where it is necessary in relation to legal claims, where it is necessary to protect your interests (or someone else’s interests) and you are not capable of giving your consent, or where you have already made the information public.

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