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Account Executive

Reference: SCR28

Level: Senior

Business area: Programmes

Location: London


We are looking to recruit an experienced Account Executive in the Special Contingency Risks division of Programmes, to work in the Accident and Health team.


This position will be responsible for the growth and retention of existing accounts, new business development and placement of risks.


The role will involve:


  • Growing existing portfolio by identifying new, and/or existing opportunities and participating in cross selling across Miller
  • Developing and maintaining a portfolio of prospects including research, initiation of contact and new business presentations in order to obtain new business
  • Providing technical, industry and subject matter expertise to provide support, service and advice to clients
  • Determining appropriate solutions, structure, price and placement strategies that meet the clients’ needs and deliver profitable business for a range of clients
  • Assisting in setting and achieving budgets for portfolio of accounts and fulfilling agreed budgets
  • Understanding the clients’ business and risk management needs and looking for solutions to deliver those needs through the provision of ongoing service
  • Ensuring all relevant information is gathered in the preparation of annual renewals and endorsements on key accounts
  • Liaising with others to ensure compliant processing of contracts as per FCA and contract certainty requirements
  • Checking policies, market presentations and client documentation
  • Broking, or liaising with placing brokers to achieve agreement of markets where required and maintaining diary/pending system to monitor progress
  • Working closely and maintaining relationships with key market and client contacts
  • Creating presentations for both new and existing clients 
  • Overall responsibility for compliance procedures for total individual client base
  • Maintaining accurate and concise placing files, using corporate document management system
  • Performing quality control checks on all documentation
The candidate

You should have significant experience in the London market, working in Accident and Health, managing clients and placing risks. CII qualifications would be desirable.

Data privacy notice

We collect personal information during the recruitment process from the following sources:


  • You, the candidate.
  • Any nominated Recruitment agencies from which we may collect the following categories of data on your behalf: CV, Contact information, Address, Passport/visa, Current salary, current employer, name of current employer.
  • Sterling Talent Solutions UK Limited background check provider, from which we collect the following categories of data: First name, Middle names, Surname, Former names, Date of birth, NI number/ Country-specific similar ID, Nationality, Place of birth, Address history, Telephone number, Email address, Employment history, Education history, Education certificates, Passport photo page or other relevant ID document / visa, Proof of current address.
  • Call Credit reference agency, from which we collect the following categories of data: Address confirmation, details relating to county court judgments, insolvencies and bankruptcies. This is a consumer check for employment purposes only that does not leave a footprint on your credit rating.
  • Disclosure and Barring Service in respect of criminal convictions.
  • Your named referees, from whom we collect the following categories of data: we contact references provided by the data subject (people being checked) under full consent from the data subject and in a legitimate business / on-boarding requirement of Miller.

We will collect additional Personal Data in the course of job-related activities throughout the period of you working for us.


Situations in which we will use your Personal Data

We need all the categories of information in the list above primarily to allow us to perform our contract with you and to enable us to comply with legal obligations. In some cases, we may use your Personal Data to pursue legitimate business interests of our own (in running a successful international design practice) or those of third parties, provided your interests and fundamental rights do not override those interests. The situations in which we will process your Personal Data are listed below.


For employment candidates, we will use the personal information we collect about you to:


  • Assess your skills, qualifications, and suitability for the work OR role.
  • Carry out background and reference checks, where applicable.
  • Communicate with you about the recruitment process.
  • Keep records related to our hiring processes.
  • Comply with legal or regulatory requirements.

It is in our legitimate interests to decide whether to appoint you to a role since it would be beneficial to our business to appoint someone to that role.  We also need to process your personal information to decide whether to enter into a contract of employment with you.  Having received your CV and covering letter, we will then process that information to decide whether you meet the basic requirements to be shortlisted for the role. If you do, we will decide whether your application is strong enough to invite you for an interview. If we decide to call you for an interview, we will use the information you provide to us at the interview to decide whether to offer you the role. If we decide to offer you the role, we will then take up references and carry out a criminal record before confirming your appointment.

Criminal records


A criminal check relating to unspent convictions (Basic DBS) will be conducted on our behalf, as part of the pre-hire process by a third party, Sterling Talent Solutions UK Limited. This is a compliance / HR requirement of Miller for relevant roles.


We will collect information about your unspent criminal convictions history if we would like to offer you the work (conditional on checks and any other conditions, such as references, being satisfactory). We are entitled to carry out a basic criminal record check for our legitimate business purposes of satisfying ourselves that there is nothing in your criminal convictions history (in line with UK rehabilitation rules) which makes you unsuitable for the role.


Once the hiring process is complete, the criminal certificate will be deleted, however a record of the result may be retained.

We will only use information relating to criminal convictions where the law allows us to do so.  In rare circumstances, we may use information record relating to unspent criminal conviction(s) where it is necessary in relation to legal claims, where it is necessary to protect your interests (or someone else’s interests) and you are not capable of giving your consent, or where you have already made the information public.

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