An opportunity has arisen for an individual to join Miller in the Major Accounts PI team within Professional Risks, as an Account Handler. As a team with large growth ambition, we are looking for a driven individual keen on starting their career and learning within a dynamic and well regarded team. The role will consist of liaising with clients and prospects to maintain high levels of customer service whilst also keeping a close eye on the administrative tasks.

The opportunity

  • Join a growing team with a diverse book of business.
  • Start or continue your career in insurance with excellent support and professional opportunity
  • Study support to achieve professional qualification with the Chartered Insurance Institute
  • Opportunities to work from home and in our office based in the City of London

The Role

  • Understand the clients’ business and risk management needs and look for solutions to deliver those needs through the provision of ongoing service
  • Keep track of impending renewals, gathering renewal information in good time to enable terms to be obtained and firm orders placed
  • Preparation of market documentation in accordance with clients and market needs
  • Negotiate with London and overseas markets to place insurance risks in accordance with the clients needs, as required
  • Advise clients on the selection of insurers and solutions available, as appropriate
  • Work closely and maintain relationships with key market contacts, as required
  • Support the creation of presentations for both new and existing clients
  • Accurate and timely production of client documentation (Market Reform Contracts, Evidence of Cover, Policies etc)
  • Ensure that market documentation is closed in a timely manner, making particular note of Premium Payment Warranty provisions and contract certainty deadlines and diarising as appropriate
  • Liaise with technical teams to assist the delivery and processing of insurance placements
  • Maintain accurate and concise placing files, using the corporate document management system
  • Ensure accurate and timely input of data in all applicable systems

The Candidate

  • A Levels (or equivalent)
  • GCSE Maths & English minimum grade C or 4
  • Knowledge of account handling and professional risks desirable
  • Ability to pay close attention to detail
  • Excellent communication skills (written and verbal)
  • Adaptable team player, and skilled at influencing and negotiating
  • Results and service driven mind-set, supported by good organisation and clear thinking
  • Shows initiative, drive, commitment and enthusiasm to succeed, with a willingness to go the extra mile