Our regulator

The Miller companies engaged in general insurance activities in the UK: Miller Insurance Services Limited is authorised and regulated by the Financial Services Authority (FSA).

The FSA is the independent regulator of the financial services industry in the UK, which is responsible for regulating the selling and administration of general insurance. For more information on the FSA please visit its website at www.fsa.gov.uk.

Miller Insurance Services Limited has a complaints procedure that meets the FSA's requirements. To lodge a complaint, please contact your Account Handler, Claims Handler or email the Compliance Director at complaints@miller-insurance.com.

Our Terms of Business Agreement (TOBA) sets out our undertakings please contact your usual Account Handler or email your request to miller@miller-insurance.com if you would like a copy.

Miller Insurance Services Limited is a Lloyd's broker, having met the accreditation standards required by Lloyd's.