Our awards

We're proud to be recognised as a leader in our industry


Most Innovative Product/Service

Miller received the Most Innovative Product/Service award for its online services portal. The award was announced at this year’s Insurance Day London Market Awards which took place at The Grosvenor House, Park Lane, London. The awards are a key event in the insurance industry calendar, recognising excellence, achievement and innovation within the industry.

Online services is a bespoke extranet system developed by Miller. It is unique in the Lloyd’s binding authority sector, both in the range of services it provides and the cost reductions that it delivers. It provides a real-time data capture system removing the time-lag inherent in the traditional bordereaux reporting.

Binding authority business is generally challenging and labour-intensive for underwriters to manage due to the quantity and quality of data, the complexity of the chain that services it, and increased regulatory pressure. Miller has significantly improved the process, by enabling users to make rapid, informed decisions based on a clear understanding of current business.

Through 2008 Miller has continued to develop its online services platform and developed XML interfaces with coverholders, allowing a single and complete set of standardised data to be captured, analysed and reported in real time.

Commenting on winning the award, Gary Clark of Miller said “We were honoured to be presented with the award of ‘most innovative product/service’ last night. It is a great accolade and we are delighted that our innovation and achievement has been recognised within the industry.”